IATA ha publicado el 10 de julio un conjunto de nuevos documentos que proporcionan soporte de IOSA para auditorías remotas. Nosotros, en Inxelo Technologies, preparamos la lista de verificación IOSA actualizada ISM Ed 13 – Auditoría remota para nuestros clientes en el software ICARUS.
El Programa IOSA ha estado desarrollando medidas de ayuda para apoyar a las aerolíneas afectadas por el brote de COVID-19. Con el apoyo de los reguladores y el organismo rector de IOSA, el Consejo de Supervisión de IOSA (COI) y el Consejo Asesor de Operaciones de Seguridad, Vuelo y Tierra (SFGOAC), la opción de Auditoría Remota de IOSA ahora está lista para ser lanzada.
Con esta nueva actualización, la opción IOSA Remote Audit estará disponible además de una auditoría IOSA in situ. Las aerolíneas trabajarán con sus organizaciones de auditoría para determinar qué opción es la más adecuada para sus circunstancias. Las principales diferencias con respecto a las auditorías in situ son:
- Lista de verificación reducida del Manual de normas de IOSA (ISM)
- Menor período de registro de IOSA de doce meses.
- Todas las actividades de auditoría se llevan a cabo de forma remota.
- Tarifas fijas de auditoría reducidas
Nuestro equipo ya ha implementado en la solución de software ICARUS SMS y QMS una opción para que los auditores se unan al sistema y realicen auditorías con nuestros clientes. Además, nuestro equipo brinda un servicio al cliente continuo a nuestros clientes durante el tiempo de la auditoría para ayudar a nuestros clientes a lograr el mejor resultado posible.
Con la nueva lista de verificación IOSA ISM Ed 13 – Auditoría remota, nuestro equipo adaptó las nuevas listas de verificación a ICARUS y puso a disposición de nuestros clientes para solicitar la importación de la lista de verificación mencionada en el sistema.
Para obtener más información sobre ICARUS, lea aquí: https://inxelo.aero/
METODOLOGÍA DE AUDITORÍA REMOTA
La auditoría se realizará de forma remota sin la presencia in situ de los auditores. No se realizarán observaciones obligatorias, sin embargo, los nuevos métodos asegurarán que la evaluación de la implementación sea efectiva. La auditoría se realizará en las siguientes fases. Los procedimientos detallados de auditoría se publicarán en el Manual de Auditoría de IOSA en www.iata.org/iosa
Las fases de preparación remota
DOCUMENTOS
IOSA ha publicado un conjunto de nuevos documentos que se pueden descargar:
- IOSA Support Program
- IOSA Standards Manual Ed 13 – Remote Audit
- IOSA Checklists ISM Ed 13 – Remote Audit (MS Word)
- IPM Edition 12 – Temporary Appendix
- IAH P&G Edition 10 – Temporary Appendix
- Operator Alert 15 – IOSA Support Program Update
CAMBIOS EN EL ISM 13
Las siguientes tablas describen los cambios contenidos en la Edición 13 del Manual de Normas de IOSA (ISM 13).
Aspectos destacados de la revisión ISM 13
Descripción de cambios significativos
ORG section: ORG 1.3.2 revised to address telecommuting technology as a means for a manager to
meet responsibilities and perform work duties.
ORG section: ORG 2.2.1 revised to address new Annex 19 standard for control of SMS operational
records.
ORG section: ORG 3.4.6 revised to incorporate a new specification for the retention of information
associated with the internal auditing of the ISARPs (formerly specified in ORG 3.4.8); provides
reference to new Table 1.2.
ORG section: ORG 3.4.7 eliminated; submission of a conformance report (CR) is no longer required; all
ISM references to the CR deleted.
ORG section: ORG 3.4.8 eliminated; specifications for retention of information associated with the
internal auditing of the ISARPs incorporated in ORG 3.4.6 and new Table 1.2.
ORG section: new Table 1.2 specifies the information associated with the internal auditing of the
ISARPs that must be retained by the operator as specified in ORG 3.4.6.
ORG section: ORG 3.5.4A and ORG 3.5.4B; existing ORG 3.5.4A specifies the monitoring of other
operators that transport the operator’s passengers under a commercial aviation agreement; effective
1 September 2020, ORG 3.5.4A will be eliminated and replaced by ORG 3.5.4B, which specifies initial
and continuing auditing of other operators to ensure ICAO safety standards are being met.
DSP section: TR 2018-2 incorporated; DSP 3.5.1, 3.5.2, 3.5.3 revised to provide updated specifications
that address aircraft tracking; DSP 3.5.4 eliminated.
DSP section: DSP 4.3.16 expanded to address increased fuel state awareness by providing options for
determining and expressing a final reserve fuel value.
MNT section: New MNT 2.9.2 (standard) to provide specifications for maintenance associated with the
data link recorder (DLR); requirement for a DLR is a new standard in Annex 6.
CAB section: CAB 3.1.1 revised with new sub-specification to address a reduction of minimum cabin
crew complement during a case of incapacitation or unforeseen circumstances where a replacement
cannot be obtained.
CAB section: CAB 4.1.1 and guidance revised to expand specifications and information related to
preflight of cabin emergency systems and equipment.
GRH section: GRH 1.6.9 (recommended practice) revised to specify that processes and procedures for
ground handling operations contained in the OM are verified against the IATA Ground Operations
Manual (IGOM).
GRH section: GRH 2.2.4 (recommended practice) revised to specify training for ground handling
personnel assigned to perform passenger services, ramp services and load control; includes reference
to Table 6.1 for specified training elements.
GRH section: new GRH 2.2.5 (recommended practice) to specify training for ground handling personnel
assigned to perform aircraft fueling.
GRH section: new GRH 2.2.6 (recommended practice) to specify training for ground handling personnel
assigned to perform aircraft de-/anti-icing.
ISM Ed 13 – Remote Audit, July 2020 DOC 1
IOSA Standards Manual
GRH section: new GRH 3.1.3 (standard) to specify procedures for acceptance and handling of batterypowered mobility aids; addresses new ICAO TI and DGR requirements.
GRH section: GRH 3.2.2 (standard) revised to specify aircraft arrival procedures to be completed prior
to aircraft approaching the assigned parking gate or stand specifications (identified as existing safetycritical gap in GRH ISARPs).
GRH section: GRH 3.2.3 (standard) revised to specify aircraft arrival procedures to be completed once
aircraft has arrived and is stopped at the assigned parking gate or stand (identified as existing safetycritical gap in GRH ISARPs).
GRH section: new GRH 3.2.7 (standard) to specify aircraft departure procedures to be completed prior
to aircraft departing the parking gate or stand (identified as existing safety-critical gap in GRH ISARPs).
GRH section: new GRH 3.2.8 (standard) to specify aircraft departure procedure for aircraft walkaround
check to be completed prior to aircraft movement from the parking gate or stand (identified as existing
safety-critical gap in GRH ISARPs).
GRH section: new GRH 3.2.9 (standard) to specify procedures for aircraft pushback and towing
(identified as existing safety-critical gap in GRH ISARPs).
GRH section: GRH 3.5.1 (recommended practice) revised to specify practices and procedures for the
operation of GSE in aircraft ground handling operations (identified as existing safety-critical gap in GRH
ISARPs).
GRH section: GRH 3.5.2 (recommended practice) revised to specify procedures for operation of
passenger boarding bridges (identified as existing safety-critical gap in GRH ISARPs).
GRH section: new GRH 3.7.4 (standard) to specify processes for the protection of cargo from
unauthorized interference when in custody of personnel performing ground handling operational
functions; harmonized with CGO provision; addresses Annex 17 standard.
GRH section: Tables 6.2–6.11 eliminated.
SEC section: new SEC 4.1.3 (recommended practice) to specify sharing with the State and other
external entities relevant information that will to assist in the implementation of an effective security risk
assessment process; addresses Annex 17 standard.
SEC section: new SEC 4.3.3 (recommended practice effective 1 September 2020) to specify
participation in the IATA Incident Data Exchange (IDX) through submission of reports of acts and
preparatory acts of unlawful interference.
• Appendix A–Mandatory Observations moved to different document.
